SHIPPING POLICY/TERMS OF USE/RETURN POLICY

Return Policy

ITEMS PURCHASED AT THE WILDER WEST SAN FRANCISCO MAY BE RETURNED OR EXCHANGED WITHIN 10 DAYS FROM THE DATE OF SHIPMENT ARRIVAL. RETURN ITEM(S) MAY NOT BE WORN OR WASHED. 

SALE AND LIQUIDATION ITEMS MAY NOT BE RETURNED OR EXCHANGED FOR ANY REASON. SPECIAL ORDER ITEMS CANNOT BE REFUNDED OR EXCHANGED.

ALL RETURNS SHOULD HAVE A RETURN AUTHORIZATION AND A MERCHANDISE RETURN FORM PRINTED FROM OUR MAIN PAGE. YOU CAN OBTAIN A RETURN AUTHORIZATION NUMBER BY CONTACTING US WITHIN 7 DAYS OF RECEIPT. ONLY RETURNS WITH PROPER AUTHORIZATION NUMBER AND RETURN FORM ARE ACCEPTED.

A COMPLETED RETURN FORM MUST BE INCLUDED WITH ANY RETURN SHIPMENT. THE INVOICE IS REQUIRED FOR AN IN-STORE EXCHANGE OR STORE CREDIT.

UNLESS DUE TO COMPANY ERROR, THE CUSTOMER IS RESPONSIBLE FOR THE SHIPPING COST ON ALL RETURNED ITEMS PLUS A 10% RESTOCKING FEE. 

PLEASE SEND YOUR RETURNS AND EXCHANGES TO THE FOLLOWING ADDRESS. WILDER WEST RETURNS DEPARTMENT 2200 JERROLD AVENUE, SUITE T SAN FRANCISCO, CA 94124. RETURNS/EXCHANGES MUST BE SHIPPED NO LATER THAN 7 DAYS FROM THE RECEIPT OF THE SHIPMENT.

RETURNS IN-STORE FOR STORE CREDIT ONLY. NO CASH BACK.

ITEMS PURCHASED FROM RETAIL STORE CANNOT BE RETURNED TO THE ONLINE STORE.

R. YRANI

FLEETA, INC.

Shipping Options


UPS GROUND MAIL SERVICE
1-5 BUSINESS DAYS
$13.00 FLAT
UPS 2ND DAY MAIL SERVICE
1-2 BUSINESS DAYS
$18.00
ALL INTERNATIONAL ORDERS SHIP VIA USPS EXPEDITE
$69.00

Shipping Terms


SHIPPING RULES

ALL ORDERS ARE SHIPPED OUT ACCORDING TO TIME OF PURCHASE.

ALL ORDERS PLACED BY 3PM PST WILL SHIP OUT 2 BUSINESS DAYS AFTER ORDER IS PLACED. ALL ORDERS PLACED AFTER THE ALLOCATED TIME WILL BE SHIPPED OUT THE FOLLOWING BUSINESS DAY MORNING. ALL EXPRESS ORDERS PLACED ON FRIDAY BEFORE THE 3PM PST CUTOFF WILL BE DELIVERED ON MONDAY AND IN SOME CASES EVEN SATURDAY.

ALL ORDERS PLACED WHETHER WHOLESALE OR RETAIL WILL BE SHIPPED OUT OF OUR DISTRIBUTION WAREHOUSE LOCATED IN DUBLIN CA. ALL WHOLESALE AND OR BUSINESS TO BUSINESS ORDERS WITH CA DELIVERY ADDRESSES WILL RECEIVE FREE GROUND DELIVERY.

HOLIDAY DELIVERY SCHEDULE

WILDER WEST SF IS CLOSED ON ALL MAJOR US HOLIDAYS. ALL ORDERS PLACED ON THE FOLLOWING HOLIDAYS WILL BE SHIPPED THE NEXT BUSINESS DAY SO PLEASE PLAN ACCORDINGLY.

JAN. 1ST – NEW YEAR’S DAY

JAN. 21ST – MLK DAY (OBSERVED)

FEB. 18TH – WASHINGTON’S BIRTHDAY

MAY 27TH – MEMORIAL DAY

JUL. 4TH – INDEPENDENCE DAY

SEPT. 2ND – LABOR DAY

OCT. 14TH – COLUMBUS DAY

NOV. 11TH – VETERAN’S DAY (OBSERVED)

NOV. 28TH – THANKSGIVING DAY

DEC. 25TH – CHRISTMAPLEASE NOTE ALL INFORMATION ON THIS SHIPPING PAGE IS UP TO DATE AND DEEMED ACCURATE UNLESS OTHERWISE NOTED.

TERMS OF USE


LEGAL DISCLAIMER/TERMS & CONDITIONS CONTENTS:

PURCHASER & USER ASSUME COMPLETE RESPONSIBILITY AND/OR LIABILITY ASSOCIATED WITH THE PRODUCTS SOLD ON THIS WEBSITE. PURCHASER/USER AGREES THAT ALL ENTITIES ASSOCIATED WITH THIS PRODUCT ARE TO BE HELD HARMLESS. THE PRODUCTS SOLD ON THIS WEBSITE ARE BY NO MEANS INTENDED TO VIOLATE ANY LAW AND PRODUCTS SOLD ON THIS WEBSITE ARE NOT FOR SALE WHERE PROHIBITED. ALL REPLICA GUNS SOLD ON THIS WEBSITE ARE FOR NOVELTY USE ONLY.

ALL PRODUCT PRICING ON THIS SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL SHIPPING QUOTES ARE ESTIMATES BASED OFF NORMAL DELIVERY TIMES BY THE SHIPPING COMPANIES. SOME DELIVERY TO CERTAIN ADDRESSES MAY TAKE LONGER THAN THE QUOTED TIMES, IN THIS CASE WE WILL ATTEMPT TO CONTACT THE PURCHASER AND NOTIFY OF THE ACTUAL SHIPPING TIME PRIOR TO DELIVERY. THERE IS NO REFUND FOR SHIPPING COSTS, EXCEPT UNDER CERTAIN CIRCUMSTANCES WHEN APPROVED BY A REPRESENTATIVE AT WILDERWESTSF.COM. WE WILL GLADLY REFUND ITEMS PURCHASED MINUS THE SHIPPING COSTS. ALL RETURNED ITEMS ARE SUBJECT TO INSPECTION AND MUST BE IN NEW, UNOPENED CONDITION TO QUALIFY FOR A FULL REFUND. RETURN SHIPPING COSTS ARE RESPONSIBILITY OF THE PURCHASER.

ALL USERS AND PURCHASERS OF OUR PRODUCTS AND USERS OF THIS WEBSITE ASSUME AGREEMENT TO OUR LEGAL DISCLAIMER AND ITS CONTENTS.

IF YOU DO NOT AGREE THEN PLEASE LEAVE THIS SITE IMMEDIATELY AND DO NOT PURCHASE OR USE OUR PRODUCTS.